1. Training Academy
  2. Clinic Support
  3. Controlling Appointment Availability

How do I limit how far in advance representatives can book appointments at our practice?

By default, the system will make 12 months of appointments available on a rolling calendar. You can limit how far in advance appointments released by setting an 'End Date' in 'Clinic Appointment Times'.

To do this - 

  1. Log-In to RxTro
  2. Click Clinic Appointment Times.
  3. On the appointment time that you wish to limit to less than 12 months, click Set under the column End.
    Set End Date part 1
  4. Slide the Button to the right so that the Calender appears and Click on the date from the calendar you wish to make appointments available until. ie. 31st December.

    Set End Date part 2
  5. Click Save.

In the future, if you wish to extend the time that is made available - 

  1. Log-In to RxTro
  2. Click Clinic Appointment Times.
  3. Click the date in the end column that is currently selected.
  4. Select the new date.
  5. Click Save