--- title: How do I set-up and manage appointment time slots that have been marked as by approval only? description: This article will explain how to set-up appointment times, that require your approval prior to a representative being able to book an appointment. --- [Skip to content](https://kb.rxtro.com/migration/en/knowledge/how-do-i-set-up-appointments-by-approval#main-content) English Show submenu for translations ![RxTro_Training Academy_Logo_FINAL_Transp.png\]](https://kb.rxtro.com/hs-fs/hubfs/RxTro_Training%20Academy_Logo_FINAL_Transp.png?height=40&name=RxTro_Training%20Academy_Logo_FINAL_Transp.png) - [Default HubSpot Blog](https://blog.rxtro.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.rxtro.com/blog) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Training Academy](https://kb.rxtro.com/migration/en/knowledge?hsLang=en) 2. [Clinic Support](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en) 3. [Controlling Appointment Availability](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#controlling-appointment-availability) # How do I set-up and manage appointment time slots that have been marked as by approval only? ## This article will explain how to set-up appointment times, that require your approval prior to a representative being able to book an appointment. Please note when creating a appointment time that requires approval you will need to log onto RxTro and approve the representatives appointment requests prior to the representative being able to make an appointment. ### **Creating an Appointment Time that requires Approval** RxTro also allows you to set up an appointment time that will require a rep to ask for approval to make an appointment with the clinic. Clinics typically use this to reserve a time that is specifically for -  - **New Product Launches** - **New Product Indications** - **Updates to treatment guidelines** To set up an appointment that requires approval - 1. Follow steps 1-6 in [How do I set up available appointment times?](https://kb.rxtro.com/en/knowledge/how-does-it-work-with-setting-up-available-appointment-times?hsLang=en) 2. Select **Approval Required** from the approval status drop-down menu. 3. Click Add ![](https://kb.rxtro.com/hubfs/image-png-May-31-2021-10-50-56-19-PM.png) ### **Approving requests to make an appointment** When a representative requests to access a time slot that has been made available on an approval only basis, you will first be notified of this request via email. On receiving this notification - 1. Log-in to RxTro. 2. The pending requests for approval will be found under the **future appointments** tab, under the heading: 1. **“Representatives who have asked for access to appointment times that need approval”** 3. To approve the request, click on the actions button next to the representative’s name and select approve or reject. 4. Approving a rep will give them permission to make one appointment at a time that suits during a timeslot that has been nominated as by approval. ![](https://kb.rxtro.com/hubfs/image-png-May-31-2021-10-51-02-39-PM.png) 5. Once they have completed their appointment they will need to request permission again to book a second appointment during the nominated time. 1. Please note they do not need to request approval for any appointments that have not been set up as “by approval”. - [15 Minute Quick Start Guides](https://kb.rxtro.com/migration/en/knowledge/15-minute-quick-start-guides?hsLang=en) - [Clinic Support](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#main-content) - [Creating Medical Staff and Attendees](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#creating-medical-staff-and-attendees) - [Controlling Appointment Availability](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#controlling-appointment-availability) - [Integrating with your Practice Management Software](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#integrating-with-your-practice-management-software) - [Requesting Starter-Packs and patient support materials](https://kb.rxtro.com/migration/en/knowledge/clinic-support?hsLang=en#requesting-starter-packs-and-patient-support-materials) - [Representative Support](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#main-content) - [Creating an account](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#creating-an-account) - [Territory Set-Up and Maintenance](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#territory-set-up-and-maintenance) - [Territory Planning and Appointments](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#territory-planning-and-appointments) - [Actioning Requests from Customers](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#actioning-requests-from-customers) - [Transferring Appointments to a Colleague](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#transferring-appointments-to-a-colleague) - [Maintaining and Updating your Profile](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#maintaining-and-updating-your-profile) - [Master File Update Details](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#master-file-update-details) - [Manage Products- creating products page](https://kb.rxtro.com/migration/en/knowledge/representative-support?hsLang=en#manage-products-creating-products-page) - [Learning hub](https://kb.rxtro.com/migration/en/knowledge/learning-hub?hsLang=en#main-content) - [CPD](https://kb.rxtro.com/migration/en/knowledge/learning-hub?hsLang=en#cpd) - [Products & services](https://kb.rxtro.com/migration/en/knowledge/learning-hub?hsLang=en#products-services) - [Default HubSpot Blog](https://blog.rxtro.com/blog) [![](https://kb.rxtro.com/hs-fs/hubfs/Logo-1.jpg?width=1975&height=651&name=Logo-1.jpg)](http://www.rxtro.com) Copyright © 2026, RxTro ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://6991016.fs1.hubspotusercontent-na1.net/hubfs/6991016/RxTro-Clinic-%20Adding%20Approval%20%20Appt%20to%20the%20schedule.mp4", "dateModified" : "2022-05-05T06:11:54.218Z", "duration" : "PT3M5.664S", "height" : 1080, "name" : "RxTro-Clinic- Adding Approval Appt to the schedule", "thumbnailUrl" : "https://6991016.fs1.hubspotusercontent-na1.net/hubfs/6991016/RxTro-Clinic-%20Adding%20Approval%20%20Appt%20to%20the%20schedule.mp4/medium.jpg", "uploadDate" : "2022-05-05T06:11:46.911Z", "width" : 1920 } ```