--- title: Representative Support | Training Academy description: Representative Support --- [Skip to content](https://kb.rxtro.com/migration/en/knowledge/representative-support#main-content) English Show submenu for translations ![RxTro\_Training Academy\_Logo\_FINAL\_Transp.png\]](https://kb.rxtro.com/hs-fs/hubfs/RxTro_Training%20Academy_Logo_FINAL_Transp.png?height=40&name=RxTro_Training%20Academy_Logo_FINAL_Transp.png) - [Default HubSpot Blog](https://blog.rxtro.com/blog) Open main navigation Close main navigation - [Default HubSpot Blog](https://blog.rxtro.com/blog) - English Show submenu for translations How can we help you? - There are no suggestions because the search field is empty. 1. [Training Academy](https://kb.rxtro.com/migration/en/knowledge) 2. [Representative Support](https://kb.rxtro.com/migration/en/knowledge/representative-support) # Representative Support - [How to activate and manage your RxTro Subscription.](https://kb.rxtro.com/migration/en/knowledge/how-to-complete-rxtro-subscription) ## Creating an account - [Completing the Online Rep Registration Form](https://kb.rxtro.com/migration/en/knowledge/how-do-i-complete-the-online-registration-process) - [Installing the iOS App](https://kb.rxtro.com/migration/en/knowledge/installing-the-ios-app) ## Territory Set-Up and Maintenance - [Why can't I find a specific clinic in RxTro?](https://kb.rxtro.com/migration/en/knowledge/why-cant-i-find-a-clinic-in-my-territory-on-rxtro) - [How Do I Add a Clinic to My Territory?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-add-a-clinic-to-my-territory) ## Territory Planning and Appointments - [How do I plan my diary using RxTro?](https://kb.rxtro.com/migration/en/knowledge/overview-of-territory-planning) - [How do I find available appointments with a specific customer?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-find-available-appointments-with-a-specific-customer) - [How do I set-up my territory routes?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-set-up-my-territory-routes) - [How do I find available appointments in a specific week?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-search-for-available-appointments-in-rxtro) - [How many appointments at a time can be made?](https://kb.rxtro.com/migration/en/knowledge/appointment-booking-restrictions) - [How to allocate an appointment location](https://kb.rxtro.com/migration/en/knowledge/how-to-allocate-an-appointment-location) - [What is the Manual vs Automatic Appointment Booking Function](https://kb.rxtro.com/migration/en/knowledge/what-is-the-manual-vs-automatic-function-in-rxtro-bookings) - [How do I optimise my notifications?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-optimise-my-notifications) - [How do I add a Meeting topic to my existing appointments?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-add-a-meeting-topic) - [What do I need to do the day before an appointment?](https://kb.rxtro.com/migration/en/knowledge/what-do-i-do-need-to-do-the-day-before-the-appointment) - [How do I swap an existing appointment?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-swap-and-existing-appointment) - [How many Appointments at a time can be made?](https://kb.rxtro.com/migration/en/knowledge/how-many-appointments-can-i-make-with-a-clinic) - [Why can't I find an available Appointment with a specific clinic?](https://kb.rxtro.com/migration/en/knowledge/why-cant-i-locate-a-specific-clinic) See less ▼ ## Actioning Requests from Customers - [How do I action a 'request' that has come through RxCampaign?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-action-a-request-that-has-come-through-rxcampaign) ## Transferring Appointments to a Colleague - [How do I view my Colleague's RxTro Appointments?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-view-my-colleagues-appointments) - [How do I transfer my rep appointment to my colleague?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-transfer-my-rep-appointment-to-my-colleague) ## Maintaining and Updating your Profile - [How do I view and download my invoice/receipt history in RxTro?](https://kb.rxtro.com/migration/en/knowledge/dowload-a-copy-of-my-receipt) - [How to Update your Email Address and Other Personal Details](https://kb.rxtro.com/migration/en/knowledge/how-to-update-your-email-address-and-other-personal-details) - [Updating Your Products](https://kb.rxtro.com/migration/en/knowledge/updating-details) - [How do I reset my password and change my password security question?](https://kb.rxtro.com/migration/en/knowledge/how-do-i-change-password-and-password-security-question) - [How do I upload a Profile picture in RxTro](https://kb.rxtro.com/migration/en/knowledge/how-do-i-upload-a-profile-picture-in-rxtro) ## Master File Update Details - [Update Details Tab](https://kb.rxtro.com/migration/en/knowledge/updating-practice-details) ## Manage Products- creating products page - [How & why should I list my products on RxTro?](https://kb.rxtro.com/migration/en/knowledge/why-should-i-list-my-products-on-rxtro) - [Why adding content is mandatory to book and keep an appointment on RxTro.](https://kb.rxtro.com/migration/en/knowledge/adding-content-to-rxtro-platform) - [15 Minute Quick Start Guides](https://kb.rxtro.com/migration/en/knowledge/15-minute-quick-start-guides) - [Clinic Support](https://kb.rxtro.com/migration/en/knowledge/clinic-support#main-content) - [Creating Medical Staff and Attendees](https://kb.rxtro.com/migration/en/knowledge/clinic-support#creating-medical-staff-and-attendees) - [Controlling Appointment Availability](https://kb.rxtro.com/migration/en/knowledge/clinic-support#controlling-appointment-availability) - [Integrating with your Practice Management Software](https://kb.rxtro.com/migration/en/knowledge/clinic-support#integrating-with-your-practice-management-software) - [Requesting Starter-Packs and patient support materials](https://kb.rxtro.com/migration/en/knowledge/clinic-support#requesting-starter-packs-and-patient-support-materials) - [Representative Support](https://kb.rxtro.com/migration/en/knowledge/representative-support#main-content) - [Creating an account](https://kb.rxtro.com/migration/en/knowledge/representative-support#creating-an-account) - [Territory Set-Up and Maintenance](https://kb.rxtro.com/migration/en/knowledge/representative-support#territory-set-up-and-maintenance) - [Territory Planning and Appointments](https://kb.rxtro.com/migration/en/knowledge/representative-support#territory-planning-and-appointments) - [Actioning Requests from Customers](https://kb.rxtro.com/migration/en/knowledge/representative-support#actioning-requests-from-customers) - [Transferring Appointments to a Colleague](https://kb.rxtro.com/migration/en/knowledge/representative-support#transferring-appointments-to-a-colleague) - [Maintaining and Updating your Profile](https://kb.rxtro.com/migration/en/knowledge/representative-support#maintaining-and-updating-your-profile) - [Master File Update Details](https://kb.rxtro.com/migration/en/knowledge/representative-support#master-file-update-details) - [Manage Products- creating products page](https://kb.rxtro.com/migration/en/knowledge/representative-support#manage-products-creating-products-page) - [Learning hub](https://kb.rxtro.com/migration/en/knowledge/learning-hub#main-content) - [CPD](https://kb.rxtro.com/migration/en/knowledge/learning-hub#cpd) - [Products & services](https://kb.rxtro.com/migration/en/knowledge/learning-hub#products-services) - [Default HubSpot Blog](https://blog.rxtro.com/blog) [![](https://kb.rxtro.com/hs-fs/hubfs/Logo-1.jpg?width=1975&height=651&name=Logo-1.jpg)](http://www.rxtro.com) Copyright © 2026, RxTro