How do I check the status of a request that has been placed?

This article shows the steps to track the status of a request that has been placed either online or via fax order.

• Log-In to your RxTro account
  • If you don't currently have a RxTro account, refer to our quick start guide by clicking here.
• Click on Requests
• Click on Orders
  
• Click the three vertical dots next to the order.
• Click Edit
•  
  • This will show you a summary of the items that have been placed, the representative and company that it has been assigned to and the current status of your order.