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Medical Practice Quick Start Guide

Setting up a RxTro account as a Medical Practice to accept appointments from reps, track requests and understand the latest education events.

  1. Create a RxTro account - 'Join Now' on the RxTro home page.
  2. After completing this form, you will be emailed a temporary password to use for your one-time log-in.
  3. Set up your medical staff. 
    1. Please refer to this article: How do I update my Medical Staff?
    2. Please note: RxTro is used by pharmaceutical companies to book times to discuss scheduled medications with healthcare professionals. Medical staff are "currently registered health practitioners" with the relevant college or regulatory authority.
  4. Set-up your preferences around how can book.
    1. Please refer to this article: How do I control which reps can make appointments?
  5. Nominate times you want to make available
    1. Please refer to this article: How do I set up available appointment times?
  6. Optional - Set up link with practice management software
    1. Please refer to this article: How to Sync RxTro with Best Practice
  7. You can now use the system to - 
    1. Find local representatives
    2. Place requests for new items. 
    3. Please refer to this article: How do I check the status of a request that has been placed?

    Note: If you have a paper calendar, please email this to support@rxtro.com so that we can assist with adding in your previous rep appointments