Training Academy
Clinic Support
15 Minute Quick Start Guides
Clinic Support
Creating Medical Staff and Attendees
Controlling Appointment Availability
Integrating with your Practice Management Software
Requesting Starter-Packs and patient support materials
Representative Support
Creating an account
Territory Set-Up and Maintenance
Territory Planning and Appointments
Actioning Requests from Customers
Transferring Appointments to a Colleague
Maintaining and Updating your Profile
Master File Update Details
Learning hub
CPD
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Training Academy
Clinic Support
15 Minute Quick Start Guides
Clinic Support
Creating Medical Staff and Attendees
Controlling Appointment Availability
Integrating with your Practice Management Software
Requesting Starter-Packs and patient support materials
Representative Support
Creating an account
Territory Set-Up and Maintenance
Territory Planning and Appointments
Actioning Requests from Customers
Transferring Appointments to a Colleague
Maintaining and Updating your Profile
Master File Update Details
Learning hub
CPD
Clinic Support
Creating Medical Staff and Attendees
How do I update my Medical Staff?
How do I update my “Doctor Attendance list” for each appointment time in my schedule?
Controlling Appointment Availability
How do I set up available appointment times?
How do I control which reps can make appointments?
How do I set-up and manage appointment time slots that have been marked as by approval only?
How do I block companies/reps from making appointments with the practice?
How to change the appointment time for an existing day in your schedule.
How do I remove a day from my practice schedule?
How do I cancel a rep appointment in RxTro?
How do I 'block out/make unavailable' a range of dates from my calendar?
How do I limit how far in advance representatives can book appointments at our practice?
How do I manage the RxTro Notifications?
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Integrating with your Practice Management Software
How to Sync RxTro with Best Practice - New Set-Up
Requesting Starter-Packs and patient support materials
How do I place a request for Starter-Packs or patient support materials in RxTro?
How do I check the status of a request that has been placed?