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Training Academy
Clinic Support
  • 15 Minute Quick Start Guides
  • Clinic Support
    • Creating Medical Staff and Attendees
    • Controlling Appointment Availability
    • Integrating with your Practice Management Software
    • Requesting Starter-Packs and patient support materials
  • Representative Support
    • Creating an account
    • Territory Set-Up and Maintenance
    • Territory Planning and Appointments
    • Actioning Requests from Customers
    • Transferring Appointments to a Colleague
    • Maintaining and Updating your Profile
    • Master File Update Details
    • Manage Products- creating products page
  • Learning hub
    • CPD
    • Products & services
      Back to home
      1. Training Academy
      2. Clinic Support
      • 15 Minute Quick Start Guides
      • Clinic Support
        • Creating Medical Staff and Attendees
        • Controlling Appointment Availability
        • Integrating with your Practice Management Software
        • Requesting Starter-Packs and patient support materials
      • Representative Support
        • Creating an account
        • Territory Set-Up and Maintenance
        • Territory Planning and Appointments
        • Actioning Requests from Customers
        • Transferring Appointments to a Colleague
        • Maintaining and Updating your Profile
        • Master File Update Details
        • Manage Products- creating products page
      • Learning hub
        • CPD
        • Products & services

      Clinic Support

      • What are the different types of meetings facilitated by RxTro?

      Creating Medical Staff and Attendees

      • How do I update my Medical Staff?
      • How do I update my “Doctor Attendance list” for each appointment time in my schedule?

      Controlling Appointment Availability

      • How do I set up available appointment times?
      • How do I control which reps can make appointments?
      • How do I set-up and manage appointment time slots that have been marked as by approval only?
      • How do I block companies/reps from making appointments with the practice?
      • How to change the appointment time for an existing day in your schedule.
      • How do I remove a day from my practice schedule?
      • How do I cancel a rep appointment in RxTro?
      • How do I 'block out/make unavailable' a range of dates from my calendar?
      • How do I limit how far in advance representatives can book appointments at our practice?
      • How do I manage the RxTro Notifications?
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      Integrating with your Practice Management Software

      • How to Sync RxTro with Best Practice - New Set-Up

      Requesting Starter-Packs and patient support materials

      • How do I place a request for Starter-Packs or patient support materials in RxTro?
      • How do I check the status of a request that has been placed?