Training Academy
Representative Support
15 Minute Quick Start Guides
Clinic Support
Creating Medical Staff and Attendees
Controlling Appointment Availability
Integrating with your Practice Management Software
Requesting Starter-Packs and patient support materials
Educational Events
Representative Support
Creating an account
Territory Set-Up and Maintenance
Territory Planning and Appointments
Actioning Requests from Customers
Transferring Appointments to a Colleague
Maintaining and Updating your Profile
Master File Update Details
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Training Academy
Representative Support
15 Minute Quick Start Guides
Clinic Support
Creating Medical Staff and Attendees
Controlling Appointment Availability
Integrating with your Practice Management Software
Requesting Starter-Packs and patient support materials
Educational Events
Representative Support
Creating an account
Territory Set-Up and Maintenance
Territory Planning and Appointments
Actioning Requests from Customers
Transferring Appointments to a Colleague
Maintaining and Updating your Profile
Master File Update Details
Representative Support
How to activate and manage your RxTro Subscription.
Creating an account
Completing the Online Rep Registration Form
Installing the iOS App
Territory Set-Up and Maintenance
Why can't I find a specific clinic in RxTro?
How Do I Add a Clinic to My Territory?
Territory Planning and Appointments
What do I need to do the day before an appointment?
How do I swap an existing appointment?
How many Appointments at a time can be made?
Why can't I find an available Appointment with a specific clinic?
How do I plan my diary using RxTro?
How do I find available appointments with a specific customer?
How do I set-up my territory routes?
How do I find available appointments in a specific week?
How many appointments at a time can be made?
How to allocate an appointment location
What is the Manual vs Automatic Appointment Booking Function
How do I optimise my notifications?
How do I add a Meeting topic to my existing appointments?
See more
Actioning Requests from Customers
How do I action a 'request' that has come through RxCampaign?
Transferring Appointments to a Colleague
How do I view my Colleague's RxTro Appointments?
How do I transfer my rep appointment to my colleague?
Maintaining and Updating your Profile
How do I view and download my invoice/receipt history in RxTro?
How do I upload a Profile picture in RxTro
How to Update your Email Address and Other Personal Details
Updating Your Products
How do I reset my password and change my password security question?
See more
Master File Update Details
Update Details Tab
