This article gives a broad overview of how to get the most out of the RxTro appointment planning tool when planning your time in-field.
In order to make a booking as a representative, you must first be registered as a representative and logged in.
Once you have logged in, RxTro makes it quick and easy to plan a week in-field -
- You will generally start by looking for an appointment with a specific customer that has their availability online. Please refer to How do I find available appointments with a specific customer?
- Best practice is to do this after the completion of your last appointment. Please refer to appointment booking restrictions.
- Once you have one appointment booked in a particular week, you use RxTro to search for other customers with availability by suburb within the area. Please refer to How do I find available appointments in a specific week?
- It is recommended to start with suburb/FSA and then broaden your search using Block or even State/Province.
- Finally, to fill in the remainder of your week, you move to booking manual appointments. Please refer to What is the Manual vs Automatic Appointment Booking Function
- The day before the appointment you will confirm your appointment. Please refer to What do I need to do the day before an appointment?